July 26, 2007
The industry redeems itself

I was angry and hurt. I said some things I didn't really mean. I used words like "hate" and "twits." I take it all back.
The production company that used my street and forced the towing of my car is going to reimburse me. Yesterday I contacted the city and they directed me to FilmLA (as did several LAist readers' comments -- thank you), who gave me the name and phone number for the contact person for the production. I called her but got voice mail, so I found her e-mail by Googling the number, and sent her an e-mail. She replied in less than an hour:
Thank you for your email - we have some money set aside for just this very thing, and we are happy to reimburse you... I want you to know that we all knocked on doors, set Security guards out 1 1/2 days before w/ cones to remind people to move there cars ... we waited until the last possible minute and we felt HORRIBLE because we never like to tow - it is our very last resort. Soooo, I'm so glad you emailed to let us know who you are.
I love this woman. She ended the e-mail "Again, glad you emailed, we really do feel badly." Now I feel a bit guilty for being so upset at them for towing my car, although I definitely did not see cones or security guards in the morning when I left for work -- I think I would have noticed that. But I'm not concerned about it anymore.
I am feeling much better about this ultimately insignificant but very frustrating little injustice in my life. The number for FilmLA is 213-977-8600, in case anyone needs it.
The best part is that now I can go see movies again with no bad feelings coming between me and the screen.
Photo by susanstars via flickr



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Thank you for sharing your story. It's great that you were able to work with the film production company to resolve the issue. As a general rule, Location Managers will go to great lengths to avoid having to tow residents' cars. We're glad that we could help you get in touch with the right people.
Please don't hesitate to call FilmL.A. any time you have a production-related question or concern. We're happy to help you at (213) 977-8600.
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If FILMLA had it right in the first place, by just relocating your vehicle, like they do in other cities, this whole stupid affair wouldn't have taken up so much energy and time. Christ this town is
dysfunctional.
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glad it has a happy ending.