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A little over a year ago I had an idea for the city website and thought to share it with ITA, the city's Information Technology Administration. So I headed over to the trusted lacity.org and found the webmaster's e-mail address on the homepage. I sent off an e-mail and a few minutes later, it was returned with an undeliverable address. "Maybe it was a fluke," I thought, "I'll try again later". A few weeks later, same story. "Hello?!!? This is listed on the city's homepage!"
Today, I tried e-mailing city councilman, Tom LaBonge from an e-mail address listed on his website. Guess what? Same story.
ITA does some pretty kick ass application programming and they were geniuses when it came to implementing 311, but this is just truly lame.
Fool me once, shame on you. Fool me twice and you taught me to use the phone.
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The Information Technology Agency oversees the city website and can be contacted at ITA.Webservices@lacity.org
Try: councilmember.labonge@lacity.org
Remember that over the last year or so, the City has updated the email format for City email addresses. Perhaps some of the links have not been updated yet.
I'm sure it's just an oversite or I'll give you that it might be a fluke, again.
But if it has taken that long for someone to update links, someone needs to be fired.
Every council office, every department, every office, and ITA need to do QA on a monthly basis on the websites they are in charge of. It's not that hard, it really isn't.
$25,000 of public funds used to create his website?
So says Jason Burns:
MetrobloggingLA
http://blogging.la/archives/2008/01/the_25_000_question.phtml